Privacy Policy — SIKA

Last updated: February 13, 2026

SIKA operates the SIKA mobile application, which provides shipping and delivery services of Lebanese products from Lebanon to selected African countries. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our application.

1. Information We Collect

We may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Account details

Transaction Information

Payment and transaction details related to shipping services.

Location Information

Geographic location to provide delivery services.

Device Information

Device identifiers and technical data necessary for app functionality.

2. How We Use Your Information

We use your information to:

  • Provide and manage shipping services
  • Process transactions
  • Deliver products
  • Communicate with users
  • Improve application performance
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Data Sharing

We do not sell your personal data. We may share information with shipping partners and logistics providers, payment processing services, and legal authorities when required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

5. Data Retention

We retain personal information only as long as necessary to provide services and comply with legal obligations.

6. User Rights

Users may request access, correction, or deletion of their personal data by contacting us.

7. Children's Privacy

The SIKA application is intended for users aged 15 years and older. We do not knowingly collect data from children under 15.

8. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted within the application.

9. Contact Information

SIKA

Address: Tayyouneh Badaro, Beirut, Lebanon

Email: contact@sikaexpo.com

Phone: +961 81 27 44 33